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Roberta Smith, MD

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Philadelphia, PA

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Penn Advanced Internal Medicine

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Penn Advanced Internal Medicine

Philadelphia, PA
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Roberta Smith, MD
Jeanes Hospital
(27 Reviews)
> Get Phone Number & Directions
7600 Central Avenue Philadelphia, PA 19111
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They always make sure to return my phone call as soon as possible. They've never left me waiting. They made the extra effort to make sure every question and concern I had was addressed.
by Gail
January 23, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes everything was neat and sterile
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 19, 2012
Are you going to visit this provider again?
Sure
Was this provider's office too loud?
No, it wasn't too loud
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 12, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
January 09, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Would you refer this provider to a family or friend?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Yes
by Anonymous
January 09, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
December 14, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
Would you recommend this internist to others?
I Already Have
by Anonymous
September 26, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 15, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider treat every client equally?
Yes, they don't show favoritism
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 05, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 30, 2011
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Map and Directions
7600 Central Avenue, Philadelphia, PA 19111