Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider easy to reach in an emergency?
No. It took me several times to get through.