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Dale Knox, MD

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Dale Knox, MD
(36 Reviews)
> Get Phone Number & Directions
31931 Dove Canyon Dr Ste C Trabuco Canyon, CA 92679
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.223.197
June 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Zabala Family xxx.xxx.227.119
May 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.134.129
May 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.254.27
April 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.71.148
March 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.149.154
March 15, 2012
Everything about this physician is great but one individual in the front office staff. I am a young professional, however the attitude given to me was as if I didn't know what I was talking about or "he's just a kid". When needing a prescription justified to the insurance company I was told that I needed to call and explain because she "was busy and there are other patients other than" me. How can I be expected to explain a medical condition with conviction without a medical background. I asked if she had asked the doctor to call or if she had even discussed it with him, she said no. The next day I had the prescription I needed. Point is that this should have never been made my problem. In addition, on several occasions I have had the need to ask several questions sometimes regarding different conditions. This office administrator requires me to schedule a separate appointment, each with a co-pay, even when asked to schedule enough time to discuss all topics. Most recently I was told that a request absolutely could not be accomodated, when I asked why her reply was "what do you need again". It seems the default reply in her vocabulary is "no" and it is up to you to justify the need. If you are a push over she wins and you will continue to receive less than satisfactory service. This is in stark contrast to how she treats those who have a perceived success about them. Dress nice and speak well or you will never be able to conquer this hurdle. This is very frustrating to deal with, however ALL of the other staff is very very helpful and kind. I have been a patient there for three or so years and will not be going back after I was treated rudely and hung up on without provocation.
by Notyouraveragekid
February 28, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider's staff friendly?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
February 20, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 14, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 28, 2012
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Map and Directions
31931 Dove Canyon Dr Ste C, Trabuco Canyon, CA 92679