Keith Gross, MD

Keith Gross, MD
Victor Valley Dermatology 15247 11th St Ste 1050 Victorville, CA 92392
Add a Review

Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you recommend this dermatologist to others?
I Already Have
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.235.18
January 04, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.0.128
January 03, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this dermatologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.1.253
January 03, 2013
by Anonymous xxx.xxx.245.28
December 19, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this dermatologist friendly?
Extremely Friendly
by Anonymous xxx.xxx.243.137
December 10, 2012
by Anonymous xxx.xxx.222.80
December 06, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.15.65
December 05, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.15.62
December 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.73.234
December 04, 2012
I have been a patient of Dr. Gross for over 8 years. He has taken excellent care of me and removed several akin cancers from my face with great results. I would recommend Dr. Gross to anyone who needs a Dermatologist.
by es xxx.xxx.114.242
November 30, 2012
Add a Review