Jamie Macdougall, MD

Jamie Macdougall, MD
828 Manhattan Beach Blvd Manhattan Beach, CA 90266
Add a Review

Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you leave the office feeling satisfied with your visit?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
February 10, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by content MD
January 25, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was very pleased to see that their equipment was state-of-the-art and well taken care of. It really put me at ease to see that everything was so advanced. They were absolutely amazing and make others in the same field look like beginners. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It is obvious that their office is cleaned regularly. It was fantastic.
by jtiltin
October 09, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this dermatologist use current and safe equipment?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
September 08, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 29, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They made the extra effort to make sure every question and concern I had was addressed. I am a physicican and Dr. Macdougall is one of the finest clinicians that I have ever known.
by Pediatric radiologist
July 11, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 28, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this dermatologist use current and safe equipment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
June 20, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 18, 2011
Add a Review