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Sheldon Klausner, MD

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Sheldon Klausner, MD
(19 Reviews)
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2001 Santa Monica Blvd Ste 870-W Santa Monica, CA 90404
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
THE STAFF IS PROFESSIONAL AND MOST CERTAINLY FRIENDLY ENOUGH.
THE DR. ANSWERED EVERY SINGLE ONCE OF MY QUESTIONS. THE DR. WAS VERY SLOW AND CAREFUL WITH THE SURGERY HE PERFORMED. I FELT VERY SAFE AND WELL CARED FOR BY THE DR AND HIS STAFF. THE DR. IS BRILLIANT AND CARING AND I AM SO GLAD THAT I FOUND SURGEON.
by PHYLLIS xxx.xxx.181.207
June 29, 2012
His staff was friendly enough, but he is clueless. He ran a bunch of tests (for which I was billed $1100 for the first visit. He completely mis-diagnosed me. He told me I was depressed (?) and should seek counseling with his wife who just happened to be a counselor. He also said I should take a yoga class to get in touch with myself. Thankfully, I found a great doctor who correctly diagnosed me as having acute sinus issues that required surgery which I had last year.
This doctor is completely out of touch. I would not go back to him if he were the last doctor on earth.
by mad4gooddoctors
February 27, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous
February 16, 2012
I agree with previous reviews...wish I had read them prior to my super weird appointment with very strange Dr. K. Went for a minor ailment which was barely addressed. Instead, Dr. K. submitted me to x-rays and surgical probing of my nose and throat ($1,600 worth). After the very uncomfortable and unnecessary probing, he spent 30 minutes telling me I should TALK TO MY JAW JOINTS and MASSAGE MY THIRD EYE every night. This guy is definitely WEIRD. I am filing a complaint with the Medical Board of California. Very disturbing and creepy experience.
by cocomiller
November 16, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this ENT Otolaryngologist friendly?
Extremely Friendly
by Anonymous
September 21, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 03, 2011
Dr. Klausner was the doctor on call for my son's physician.
He wanted to charge us a $365 initial office visit. (He did not accept our insurance so I had offered to pay cash.) I said that was not in the spirit of covering for another doctor so he did agree to charge us for a normal office visit. We waited 74 minutes past our appointment time. He was rough and rude and condescending and combative and in general it was a horrible experience. He also mentioned several times that he has better things to do than see Dr. Purcelli's patients. I have seen my share of doctors in my life and he was the most unprofessional. Would not recommend to anyone under any circumstances. Perhaps it is time for him to retire. He really does not enjoy what he is doing.
by lillywillis
January 01, 2010
I was referred to Dr. Klausner by a co-worker and was hopeful that he could help me with my sinus problems. I met with him several times and each meeting got stranger and stranger. The consultations started out OK, with the exception of an hour long wait each time to see with absolutely NO other patients in his office (not sure if he has any other patients!). Then I was run thru a battery of useless test having nothing to do with my sinuses and was shuttled from room to room while he left me alone for extended periods. When he was with me, the conversations were strained and just plain weird and uncomfortable. What Dr. Klausner does apprea to be good at is BILLING. I had to fight with my insurance company to not pay him as all he would do is bill, bill, bill. Finally since I would not pay, he turned me over to a collection agency and tried to ruin my credit!

RUN FROM THIS GUY!
by Meatball
February 24, 2009
I recently visited Dr. Klausner. He refused to answer my questions about my sinus condition, instead going on and on with lengthy metaphorical digressions about generalized issues of communication and so forth. He then said I needed to schedule another appointment to get my questions answered, because he was too busy and didn't have time! ( I had waited an hour past my appointment time to see him!)
I had come there to review the results of a recent CAT scan, but he he would not show me the report although he had it in his hand, saying he didn't lilke his patients to read the reports. It took some insisting on my part to get it, but he made sure that it was after the consultation was over.
He referred to the possibility of surgery, but then when I asked him for more information about it, he claimed that he had not actually recommended it and that I misunderstood him. A confusing, frustrating and disturbing experience. Throughout, his attitude was entirely patronizing. I left upset, and without my main question answered.
I, like another reviewer on insiderpages.com, also had an instrument stuck up my nose with no warning.
by YoungC
February 06, 2008
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Map and Directions
2001 Santa Monica Blvd Ste 870-W, Santa Monica, CA 90404