James Novak, MD

James Novak, MD
Presidio Medical Group 4440 Lamont St San Diego, CA 92109
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.44.21
March 10, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
January 10, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this preventative medicine specialist remember you and your circumstances at every appointment?
Yes
Did this preventative medicine specialist ever take personal phone calls while in the appointment room with you?
Their phone rang a lot and it was really annoying
by Anonymous
January 10, 2012
Does this provider have helpful information available online?
No, just a basic listings page
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were you able to relax during your appointment?
No, I was on edge
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 12, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They always made sure that I wasn't in any pain. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by camala boyce
November 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
October 30, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The head nurse, Kelly, is kind, caring and has a great sense of humor. When I get my IV infusions, I call the tech - the Vein Whisperer. And that is a compliment. When I call the office for an appointment, Alicia and Brenda are quick to find me the most available time. It is always within 48 hours. This survey needs a six star rating, so I can truly judge this office by its true value to the community -- SIX STARS FOR ABOVE AND BEYOND.
by Penny Goforth
October 13, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you going to visit this provider again?
Without a doubt!
Was this preventative medicine specialist late to your appointments?
No, they were on time
by Anonymous
September 12, 2011
Was the waiting area spacious?
Yes
by Anonymous
June 13, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
May 29, 2011
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