Diana Guthaner, MD

Diana Guthaner, MD
900 Welch Rd Ste 101 Palo Alto, CA 94304
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this radiologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 07, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this radiologist's staff friendly?
Yes
by Anonymous
July 07, 2011
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider prominently display their diplomas or business license?
Yes
Did this radiologist thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
June 28, 2011
Did this radiologist seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider late to your appointments?
No, they were on time
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Yes
Does this radiologist remember you and your circumstances at every appointment?
Yes
by Anonymous
May 11, 2011
Was it easy to make an appointment with this radiologist?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
April 15, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
April 12, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 05, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 02, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this radiologist answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
March 10, 2011
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