James Campbell, DO

James Campbell, DO
Southeast Valley Medical Group 1950 S Country Club Dr Mesa, AZ 85210
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by mother of Olivia xxx.xxx.30.174
May 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.219.219
March 12, 2012
I find the staff assumptive. They think that you should know what to do or I have to ask lots of questions. When I went to put a paper away thinking it was my reciept that got laid in front of me, I got "No, I need that signed", When I waited 40 minutes for the Dr to arrive, could they have simply told me he was running behind or that the wait could be up to...minutes? This is not true with all the staff AND the DR's are why I come. They are wonderful, informative, comunicative. Thank You
by Earle
February 16, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 14, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Theresa Whitmarsh
February 04, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
February 01, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 18, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
January 12, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this family doctor friendly?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 12, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
January 04, 2012
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