They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.