Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me