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David Halvorson, MD

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David Halvorson, MD
Shelby Ear Nose Throat Assoc
(46 Reviews)
> Get Phone Number & Directions
1228 1st Street North Alabaster, AL 35007
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jerry xxx.xxx.246.77
August 28, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.152.62
August 03, 2012
My first visit was the longest of the 3 I had with him. He was rushed and I had to make him stop and answer my questions. He was all business but a pretty good dr. The staff in the back was not friendly. They all acted as if they didn't want to be there. The biggest problem I had was with the billing dept. They sent many letters and called several times about a $5 bill they claimed I owed. They submitted the paperwork wrong (all in my hubby's name as patient) and expect me to just pay it. The insurance company is fighting this for me. May only be $5 but it's the principle of it. I was told by the admin office that I should just "pay the $5 to them and fight it out with the insurance company myself." That was wrong. They told me my copay went up and I had to pay it. That was wrong too cause it didn't go up and I have the proof. I wish I could actually let Dr Halvorson know this myself but a dr won't usually respond to a patient. I feel he needs to know how his staff is doing the patients. I would not recommend this office because if the insurance mess but the dr himself is pretty good at what he does, just not real people friendly.
by Brenda xxx.xxx.89.235
July 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by patient xxx.xxx.16.242
June 05, 2012
by Anonymous xxx.xxx.177.103
April 11, 2012
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
No, they really weren't very helpful
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
February 28, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
February 02, 2012
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. This place is so fantastic about involving patients in their treatment method. They were curious about any input I had and took everything I had to say to heart.
by Lowrey
December 21, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 19, 2011
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 14, 2011
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Map and Directions
1228 1st Street North, Alabaster, AL 35007