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Susan Field, MD

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Susan Field, MD
Field Pediatrics PC
(24 Reviews)
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1106 Gleneagles Dr SW Huntsville, AL 35801
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. It was easy to get the appointment time that worked for my schedule. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. The waiting room at this pediatrician's office had two separate areas, one for "sick" kids and one for "well" kids. This really gave me a peace of mind that my child wouldn't get sick.
by Alncgafamily
February 12, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 07, 2012
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
by Anonymous
December 03, 2011
Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important. They made the extra effort to make sure every question and concern I had was addressed. They go out of their way to make everyone feel equally respected and cared for.
by Mrs. S
November 21, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Daddy
November 03, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
October 25, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did they follow up with you after your appointment?
Yes.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
September 30, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by T M Hodges
September 02, 2011
Was the waiting area spacious?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Yes
by Anonymous
July 26, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this pediatrician friendly?
Polite Enough
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
July 25, 2011
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Map and Directions
1106 Gleneagles Dr SW, Huntsville, AL 35801