Gilbert Holland, MD

Gilbert Holland, MD
Covington Bone & Joint PO Box 820 Andalusia, AL 36420
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be. I repeatedly scheduled to see the Doctor and specifically asked for him when I scheduled my appt. BUT they consistently scheduled me with the nurse practitioner. Yes, I love her, but I wanted to see the DOCTOR. This office also does not schedule appts after 2:30. this is a huge imposition for people who still have to work to make a living. It keeps me from going back to this dr. when there are plenty of people who will take my $$ and meet my needs after school.
by Lisa
December 20, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
August 29, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 01, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 11, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Friendly Enough
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider have reasonable prices?
Absolutely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 21, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
March 07, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
February 28, 2011
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