They never encouraged any of my negative behavior, and gave me plenty of helpful solutions for what I was going through. They were able to help me get of negative patterns and routines very quickly. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. The wait in the waiting room always feels ten times longer when they don't have a good magazine selection, but they have one of the best selections I've ever seen here. They were very entertaining and up-to-date. It was easy to get the appointment time that worked for my schedule.