Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her