Susanne W Zimmermann, MD

Susanne W Zimmermann, MD
2-12 Corbett Way Ste 102 Eatontown, NJ 07724
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this family doctor answer all of your questions?
Some were answered
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
July 13, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 12, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 11, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 18, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 11, 2011
I go to Dr Zimmerman for maintenance medication. I go to college and live on campus, not near her office. Because it's maintenance med, I am need to be seen very other month, and must have blood tests done at these times, which is very difficult. If I don't go right when I need the meds, I must go without. Yet, I am supposed to not lapse... very frustrating. She's not very accommodating. Also, it's a script that must be notched up to the correct level (I am new to this medicine) it needs to be increased over normal intervals. I was up to 70mils per dose and she wrote me a prescription for 50 mils. Getting the script and getting it filled as difficult, due to my not being anywhere near her office, so family helps out. Mom brought me the script to campus and it's the lower dose. Now, I've been without the med for nearly 5 days! Every two month when I need a refill it's a circus! Non-supportive staff, as they all look hopeless and place blame on patient, when it's them, all around. Her and her staff's management of my case and the meds is poor. I feel there's over-management and she says she needs to see me just to hit up the insurance.
by College Girl on ADHD
April 10, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anne
March 09, 2011
Did this provider listen to your input and concerns?
Yes
Were you able to relax during your appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 01, 2011
I can't say enough positive things about this wonderful, dedicated, caring, thorough professional. I've never, ever met a doctor who not only read through every piece of paper I filled out, but followed through with questions, recommendations, referrals, tests, etc. I get follow-up calls from her staff. I get calls after hours from the doctor herself. I used to live in NYC and I was spoiled by the quality and amount of medical care that is available there. I was so pleasantly surprised and relieved to find Dr. Zimmermann. She is a godsend and I cannot recommend her more highly.
by DeniseM
January 12, 2011
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