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Lydia M Charles, MD

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Lydia M Charles, MD
(29 Reviews)
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1680 Route 23 North Suite 350 WAYNE, NJ 07470
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
They always take that extra step to make me feel special. I always enjoy my appointments here. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by parent of a 5 year old
February 13, 2012
Did this provider have reasonable prices?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
December 10, 2011
Would you recommend this pediatrician to others?
Yes
by Anonymous
September 19, 2011
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do other parents within your community respect this pediatrician?
Yes, they are respected
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
July 10, 2011
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Did this provider listen to your input and concerns?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 18, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
Did this provider have reasonable prices?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
March 07, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Were you able to relax during your appointment?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
February 28, 2011
Physician: she's great and took the time to answer all our concerns. I would continue to have her as our primary and gladly recommend her except...

Staff: I prefer an educated and professional staff if they're going to touch my child =)

As a future physician (in a couple of months), it's troubling that the nursing staff aren't up to speed on answering questions regarding immunizations. My daughter required a 2 month vaccination visit, but the staff were adamant that my daughter required 2 separate visits to break up the 5 required shots (2 at 6weeks and 3 at 10 weeks). I quoted the CDC guidelines and the not-so-friendly staff member (who obtained the info from the nursing manager) stated that they use the guidelines from the AAP! WHERE DO YOU THINK THE AAP GET THEIR GUIDELINES FROM!? Unless you're a parent uncomfortable getting the vaccinations at once, it's SAFE and RECOMMENDED that you get all your vaccines at the 2,4,6 mo visits. In fact, most physicians will argue that going through 3 sets of shots in the first year is less traumatic than getting 6 sets of shots by following this office's guidelines!! I can only think of one other reason why they would do this...
by pchoe
January 24, 2011
by PPAV
January 01, 2010
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Map and Directions
1680 Route 23 North Suite 350, WAYNE, NJ 07470