John J Qualter, DO

John J Qualter, DO
Empire Medical Associates 264 BOYDEN AVE MAPLEWOOD, NJ 07040
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
The chairs they had in the waiting room were average, I would say. They weren't amazing but they weren't totally uncomfortable either. I'll definitely be going back. I didn't have a bad experience. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by FRED
September 06, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 31, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always take that extra step to make me feel special. I always enjoy my appointments here. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Gale Hunter
August 22, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 09, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
June 10, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this family doctor use current and safe equipment?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
May 06, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
April 22, 2011
Did this provider have bad breath?
No I've never had any complaints
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 04, 2011
Would you recommend this provider to others?
Yes
by Anonymous
March 01, 2011
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