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Cathleen A Alex, AuD

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Cathleen A Alex, AuD
(17 Reviews)
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2 POMPERAUG OFFICE PARK STE 307 SOUTHBURY, CT 06488
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Jane Golding xxx.xxx.105.160
April 02, 2012
Did this audiologist fully explain your hearing condition?
Yes, I left fully informed
by Anonymous
November 28, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 17, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 27, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 06, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 15, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I have long known that I have a problem with my ability to hear, but just kept putting off getting help. Getting my ears checked here has ended up being one of the best decisions I have made because now I finally have answers about my hearing loss. My condition was fully explained to me in a very clear and concise manner and am now able to hear and enjoy life again. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They put in the extra effort to make me feel valued and important.
by krw
March 09, 2011
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Map and Directions
2 POMPERAUG OFFICE PARK STE 307, SOUTHBURY, CT 06488