Richard G Bevilacqua, MD

Richard G Bevilacqua, MD
10 ELLSWORTH RD WEST HARTFORD, CT 06107
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.

I trust this provider and office with both myself and my child. The office team is ver on top of everything. I have found the Glastonbury office to be busier, but I try to book the earliest appointments possible (I believe they start at 6am) so waiting is never an issue.
by A MOM
November 26, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 08, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 04, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by howard
October 18, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Were you able to relax during your appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
No
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
October 18, 2011
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider use excessive foul language?
No
by Anonymous
September 09, 2011
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by David W. Chester, Ph.D.
September 09, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider prominently display their diplomas or business license?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
September 02, 2011
Are you going to visit this provider again?
Sure
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 29, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 20, 2011
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