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Ashley K Shepard, DPM

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Ashley K Shepard, DPM
(41 Reviews)
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120 SIMSBURY RD AVON, CT 06001
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.163.159
June 19, 2013
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.56.63
June 17, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.88.77
June 03, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Would you recommend this podiatrist to others?
I Already Have
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.218.125
May 16, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.139.104
May 15, 2013
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Yes
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.70.176
April 22, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.89.87
February 25, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes.
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
by sieairra xxx.xxx.4.246
January 29, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you recommend this podiatrist to others?
I Already Have
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.57.195
January 25, 2013
Does this provider give unbiased advice?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer flexible appointment times?
Yes
Was this provider's office too cold?
No, it was fine
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Chris Bivona xxx.xxx.237.3
January 14, 2013
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Map and Directions
120 SIMSBURY RD, AVON, CT 06001