Richard A Kay, OD

Richard A Kay, OD
20 GLEN RD GORHAM, NH 03581
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.75.14
April 20, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 19, 2011
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
November 17, 2011
Did this provider use excessive foul language?
No
by Anonymous
November 15, 2011
Was this provider friendly?
Polite Enough
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
September 12, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
September 06, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider remember you by name?
No, I always have to remind them
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
August 25, 2011
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
by Anonymous
June 03, 2011
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Not only do they never postpone my appointment, they always try to get me in as soon as possible. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
May 27, 2011
I have brought my children to Dr. Kay for many years and I have always been pleased and left happy.... His staff helped my 11 year old son put contacts in for the first time in less than 10 minutes... all 3 of my sons, my wife and myself where glasses and have no hesitation to go to Dr. Kay knowing we will get treated well... There is plenty of places to sit, which is something you notice is lacking elsewhere when you have your family with you and its 6 people... The staff is really friendly and helpful too. I wrote this review while I was looking for the phone number to schedule appointments for my whole family:)
by Anonymous
May 25, 2011
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