Philip Aubrey, OD

Philip Aubrey, OD
81 MONT VERNON RD MILFORD, NH 03055
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Consumer Feedback

(36 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They were absolutely amazing and make others in the same field look like beginners. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
October 08, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
October 08, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 27, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 08, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
Not at all, it was the perfect temperature
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 01, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Anonymous
August 31, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you recommend this optometrist to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 23, 2011
Was this provider friendly?
Yes
by Anonymous
July 14, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Are you going to visit this provider again?
Sure
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 06, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
April 30, 2011
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