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Malcolm R Greene, OD

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Malcolm R Greene, OD
(70 Reviews)
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31 SPRING ST WATERTOWN, MA 02472
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Consumer Feedback

(70 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
November 09, 2011
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous
November 04, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 02, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Are you going to visit this provider again?
Without a doubt!
Was this provider friendly?
Yes
by Anonymous
November 01, 2011
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
October 30, 2011
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
October 27, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
October 26, 2011
Was the waiting area spacious?
Yes, extremely spacious
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have helpful information available online?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
October 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
September 13, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 22, 2011
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Map and Directions
31 SPRING ST, WATERTOWN, MA 02472