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Mark S Hughes, MD

Nearby

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Mass. Eye and Ear, Stoneham

Stoneham, MA
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Mark S Hughes, MD
(23 Reviews)
> Get Phone Number & Directions
3 WOODLAND RD STE 211 STONEHAM, MA 02180
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
October 31, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
No, it wasn't too loud
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 20, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
September 22, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
August 22, 2011
Would you recommend this ophthalmologist to others?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
August 18, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you going to visit this provider again?
Without a doubt!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
August 10, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 31, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Anonymous
July 05, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 27, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 31, 2011
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Map and Directions
3 WOODLAND RD STE 211, STONEHAM, MA 02180