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Robert S Stipek, DPM

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Robert S Stipek, DPM
(25 Reviews)
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265 WINN ST STE 104 BURLINGTON, MA 01803
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
The office doesn't work for the patients. They work for themselves. The staff is extremely extremely rude, never have answers to questions, when asked for an estimate of the expenses they do not know, if asked why you are billed a certain way, they have no clue when they are the ones who submit the bill to the insurance to begin with, if you try to ask them to correct a mistake, they said its already submitted and there is nothing they can do about it.. can you believe that?? They are the ones issuing a bill and whatever necessary codes there are for it.. how can they not make changes to their own mistakes made???

I got 2 bills that I was charged wrongly for.. One thankfully my insurance was able to reject.. the other I am being made to pay unless I find a way. Cant believe a practice this old would need sneaky methods to make extra bucks and to top it off, they say they can't do much about it even after you point it out to them that it is their mistake.

Although the doctor did a great job on my foot, I am never going back. Bad place beware.. if you do end up going.. keep an eye out for your bills!
by Hetal
December 07, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
September 23, 2011
Was this provider's staff friendly?
No, they were rude
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 27, 2011
They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. It takes them forever to get back to me. I never get my questions answered within a reasonable time period. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.
by Mary Lamb
May 11, 2011
Did you experience unnecessary pain during your visit?
No
by Anonymous
April 12, 2011
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265 WINN ST STE 104, BURLINGTON, MA 01803