Joseph A D'Amico, OD

Joseph A D'Amico, OD
1355 MAIN ST HOLDEN, MA 01520
Add a Review

Consumer Feedback

(69 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.202.28
February 12, 2013
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Would you recommend this optometrist to others?
I Already Have
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.72.56
January 07, 2013
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous xxx.xxx.62.225
January 07, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.2.2
December 12, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by TonyS xxx.xxx.218.69
December 11, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel safe in this provider's care?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did they follow up with you after your appointment?
Yes.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.143.245
December 07, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Kimberly xxx.xxx.230.127
November 29, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.251.34
October 03, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.22.141
October 03, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.42.241
October 01, 2012
Add a Review