Matthew J Filippi, DPM

Matthew J Filippi, DPM
313 MAPLE ST EAST LONGMEADOW, MA 01028
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They always made sure that I wasn't in any pain. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost.
by Keith
December 30, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 11, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider promptly return your phone calls?
Yes
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 27, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
March 28, 2011
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