Frank F Wong, MD

Frank F Wong, MD
175 N JACKSON AVE STE 104 SAN JOSE, CA 95116
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to make an appointment with this provider?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.57.218
April 26, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.192.66
April 15, 2013
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider use excessive foul language?
No
Would you recommend this orthopedic surgeon to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.110.157
April 06, 2013
just keep up the good work
by Mita xxx.xxx.192.66
January 28, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.41.217
January 25, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this orthopedic surgeon to others?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Sandra xxx.xxx.28.146
January 03, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you recommend this orthopedic surgeon to others?
I Already Have
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by LF xxx.xxx.145.126
December 18, 2012
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.125.12
November 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Richard Diaz xxx.xxx.41.10
July 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 24, 2012
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