Lisa Hertz, MD

Lisa Hertz, MD
Hertz and Associates in Gastroenterology 4132 KATELLA AVE STE 200 LOS ALAMITOS, CA 90720
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 19, 2011
Their office was one of the most friendly offices I've ever visited. I was able to relax very easily, and I hate going to doctors. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they spent extra time making sure I understood the procedure (colonoscopy)--they even gave me hand written instructions of everything discussed so I wouldn't forget anything! I felt that they really valued my health and appreciate that they really listened to me, unlike most doctors I've seen. I am actually looking forward to my procedure with Dr. Hertz, and I will be recommending her to everyone I know who needs a good GI doctor!
by josephine
March 30, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
March 02, 2011
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