Napoleon C Marcelo, MD

Napoleon C Marcelo, MD
4000 MITCHELLVILLE RD STE B430 BOWIE, MD 20716
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this gastroenterologist answer all of your questions?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 07, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to make an appointment with this provider?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 20, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 21, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to relax during your appointment?
Yes
by Anonymous
June 24, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 15, 2011
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
May 11, 2011
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