Harriet T Cokely, MD

Harriet T Cokely, MD
2222 SANTA MONICA BLVD STE 402 SANTA MONICA, CA 90404
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 25, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider remember you by name?
No, I always have to remind them
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
No
by Anonymous
August 19, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I've never had to worry about them being understaffed or not being able to help me right when I need it. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Everyone in my community knows that they are the absolute best in the field.
by Stephen C.
August 15, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 26, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 05, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 23, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
April 14, 2011
Did this provider listen to your input and concerns?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's staff friendly?
Not Really
by Anonymous
April 10, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Sally
March 30, 2011
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 25, 2011
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