Robert J Balkan, MD

Robert J Balkan, MD
7801 HOUMA BLVD STE 216 METAIRIE, LA 70006
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 07, 2011
Was this provider's staff friendly?
Friendly Enough
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
October 19, 2011
Dr. Balkan helped me when I got a piece of steel lodged in my eye. He thoroughly check my daughter's eyes and prescribed glasses. However, when I recently tried to make an appointment, his office staff was unwilling to look up our insurance information, which I had unfortunately misplaced.
by Anonymous
October 13, 2011
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 11, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 10, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
October 06, 2011
Did this provider prominently display their diplomas or business license?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider give unbiased advice?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 27, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider rush your appointment?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 15, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
August 31, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 18, 2011
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