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Don G Koepsell, MD

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Don G Koepsell, MD
(20 Reviews)
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1220 VALLEY FORGE RD BOX 608 VALLEY FORGE, PA 19482
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Would you recommend this ophthalmologist to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 04, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem up-to-date with the current advancements in their field?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 02, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider answer all of your questions?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 25, 2011
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Anonymous
September 21, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 01, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 18, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
June 21, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office easy to locate?
Only with clear directions
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 15, 2011
Dr. Koepsell is absolutely wonderul and makes others in the same field look like beginners. I really admire him for his expertise and being more than willing to ask for help from other professionals in the field when he don't have an answer to my question. He is easy to talk with, spends the time answering my questions and ALWAYS has my best interest at heart. I am very impressed with how high tech everything in his office is and his staff are wonderful too.
by Anonymous
May 05, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 15, 2011
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Map and Directions
1220 VALLEY FORGE RD BOX 608, VALLEY FORGE, PA 19482