Charles H Rheeman, MD

Charles H Rheeman, MD
2200 BURDETT AVE STE 206 TROY, NY 12180
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.132.207
June 24, 2013
The staff are very professional and helpful; the physician is extremely thorough and is willing to pursue any issues he observes, always explaining what he is thinking and what he will do to follow up on his concerns. Scheduling is flexible - very willing to work with my schedule and any necessary changes. They have been able to see me in a very timely manner when I had what I thought was an urgent problem.
by Anonymous xxx.xxx.203.109
May 10, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Norma xxx.xxx.170.127
March 24, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Curt xxx.xxx.169.95
February 25, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Elliott xxx.xxx.1.198
January 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.119.145
September 17, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.12.81
April 26, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.157.62
April 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.178.61
March 28, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 24, 2012
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