Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time