Christopher S Reese, MD

Christopher S Reese, MD
29101 HEALTH CAMPUS DR STE 310 WESTLAKE, OH 44145
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.184.20
April 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by miles dustin xxx.xxx.37.121
April 12, 2012
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Dr Reese was most helpful and knowledgeable about my condition and treatment. Could not have been in better hands.
by Jack
February 29, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to relax during your appointment?
Yes
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel safe in this provider's care?
Yes
by Anonymous
January 18, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They didn't rush my appointment at all, and made sure that all my questions were answered before I left. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by TJ
January 09, 2012
Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. They definitely weren't friendly. They were cold and not very polite. Most of the advice they gave me seemed completely biased. It seemed like they just cared about making money off me. I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them.
by johndoe
August 01, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too loud?
No, it wasn't too loud
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 27, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 17, 2011
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
April 09, 2011
Great doctor, explains tests and procedures very well. Very nice guy too!
by Mike
April 05, 2011
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