James M Wilson, MD

James M Wilson, MD
744 Arden Lane Ste 225 ROCK HILL, SC 29732
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too cold?
No, it was fine
Does this rheumatologist offer flexible appointment times?
Yes
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
Did this rheumatologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.153.218
December 05, 2012
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.58.212
October 29, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you experience unnecessary pain during your visit?
No
Does this rheumatologist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this rheumatologist listen to your input and concerns?
Yes
by Hope xxx.xxx.84.166
October 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.35.7
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.43.13
July 16, 2012
Scheduling lady is very hard to deal with - won't be back to this office. Had an appointment, they confirmed, but I honestly forgot. My daughter is my contact number so they called her when I was not there...she thought it might be a serious problem since we talked about my appointment the day before. Fearful that I might have needed serious help - she quikly hung up to check on me. I was alright, just forgot. When she called back immediately...the only thing the lady schduler had to say was " Well she is late and she have to reschedule" nothing about glad I was OK or hope all is OK...even my hair salon would ask that. There you go...not a doctor's office I want me or any of my friends to use. They should fire her or retrain her on being polite!
by Not a Patient Anymore xxx.xxx.156.69
May 10, 2012
I made an appointment after an Emergency visit to the hospital for severe cramps in my legs, arms,and hip. The appointment was 6 weeks out which was fine. I was excited about being seen because my condition was urgent. I received a phone call 2 days before my appointment, late in the evening, requesting medical records for previous treatment of my condition. Mind you that this was on a Thursday, late evening and before a Holiday weekend which had most offices closed that Friday. I had told the lady that the only treatment I had was from the hospital. She said she would get back with me Monday to confirm my appointment; that they may have to cancel due to not having medical records. I didnt hear from them Monday and assumed they had cancelled my appointment. They called me Tuesday morning to let me know I missed my appointment. I explained to the lady what had happened and she said they will make another appointment if I put down a $100 deposit. I felt like they were faulting me for the mix up when I did nothing wrong. Why didnt they contact me for the medical records in a timely matter? They waited to the last minute and failed to contact me to confirm my appointment. I am very disappointed in the business side of this office. I really needed to be seen, and to wait 6 weeks for the appointment just to have this happen is not professional. I heard this Doctor was awesome and could help me. I just hate to know how many times this has happened and to someone worse off than me? I hope this doesnt happen again, but if it does, maybe someone needs to tell the Doctor what is going on with the Staff/Patient side of things.
by Patty xxx.xxx.254.34
April 12, 2012
Was this rheumatologist's office clean?
Yes everything was neat and sterile
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
Did this rheumatologist use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 14, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
January 03, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this rheumatologist use current and safe equipment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
December 22, 2011
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