Dennis McKibben, D.P.M.

Dennis McKibben, D.P.M.
7501 Hospital Dr Suite 303 Sacramento, CA 95823
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have helpful information available online?
Yes
by Anonymous
November 23, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 21, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I've been to MANY doctors and Dr McKibben and his staff are exceptional ! Very friendly, congenial, supportive and they all have a very good sense of humor, which is an enlightening change of pace for a doctors office.
by Lori M
November 02, 2011
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 26, 2011
Was this provider's staff friendly?
Yes
Was this podiatrist friendly?
Yes
Would you recommend this podiatrist to others?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
September 19, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to relax during your appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 18, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
August 03, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Chandler
July 27, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
July 26, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too cold?
No, it was fine
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 05, 2011
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