Thomas Nelson, DPM

Thomas Nelson, DPM
1701 27th St Bakersfield, CA 93301
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
November 16, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. The waiting room chairs were not the best I have seen, they could definitely use an upgrade. They always made sure that I wasn't in any pain. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
by Marge
August 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider have helpful information available online?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 25, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 20, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 07, 2011
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
April 01, 2011
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes
by Anonymous
March 30, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 21, 2011
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