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John Williams, D.P.M.

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John Williams, D.P.M.
(48 Reviews)
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16 E Fern Ave Ste. A Redlands, CA 92373
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.194.83
January 09, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Beckah xxx.xxx.198.155
October 28, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.165.52
October 25, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by L Andrews xxx.xxx.252.161
October 14, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes, they went above and beyond
Was the waiting area spacious?
Yes
by Karen Dwinell xxx.xxx.78.9
August 28, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.35.133
August 22, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you going to visit this provider again?
Without a doubt!
by joanie xxx.xxx.149.95
August 15, 2013

My experience with the doctor has been professional, however the scheduling staff seems unsympathetic to my injury in scheduling a followup appointment sooner than 3 weeks. They did not follow up with me after my CT scan at the hospital, either. As an aware consumer, I suspect the office either plays favorites or is unsympathetic to patients in pain, since the other postings indicate there is rarely a wait for appointment.
by Liz xxx.xxx.195.183
July 01, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.6.207
May 29, 2013
Does this provider give unbiased advice?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.116.10
May 28, 2013
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Map and Directions
16 E Fern Ave Ste. A, Redlands, CA 92373