Robert G Testa, DPM

Robert G Testa, DPM
29099 Health Campus Dr 170 WESTLAKE, OH 44145
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Consumer Feedback

(64 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.140.240
March 06, 2013
by Anonymous xxx.xxx.231.114
February 26, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.136.182
February 22, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.172.105
February 14, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
by BILL xxx.xxx.125.227
February 12, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.78.135
January 17, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider rush your appointment?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this podiatrist friendly?
Yes
by cindede xxx.xxx.215.11
January 07, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Yes
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
by Anonymous xxx.xxx.120.26
January 03, 2013
by Anonymous xxx.xxx.59.18
November 30, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.159.82
November 29, 2012
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