Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them