Chris Serlo, D.P.M.

Chris Serlo, D.P.M.
15201 Shady Grove Rd Suite 102 Rockville, MD 20850
Add a Review

Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
August 19, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 02, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
July 27, 2011
Would you recommend this provider to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 22, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
Yes, extremely spacious
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
July 19, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this provider to others?
I Already Have
by Anonymous
July 14, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
July 03, 2011
I am going to refer everyone I know here. I absolutely love this place. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by delo
June 16, 2011
Would you recommend this provider to others?
Yes
by Anonymous
May 13, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
May 01, 2011
Add a Review