Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did you feel safe in this provider's care?
Mostly, I was still a little nervous