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Michael J Frank, DPM

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Michael J Frank, DPM
Family Foot & Ankle Associates of Maryland
(44 Reviews)
> Get Phone Number & Directions
7900 OLD BRANCH AVE STE 110 CLINTON, MD 20735
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Consumer Feedback

(44 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Rosemary xxx.xxx.31.241
April 10, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I would highly recommend this practice to anyone with foot and ankle problems.
by Ruth
February 03, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 11, 2011
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
October 09, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
August 17, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 21, 2011
I have always been very happy with the care I have received from Dr. Frank. My family and I have been going to Family Foot & Ankle Associates for a number of years now and are always pleased with the service. I will continue to refer family and friends to Dr. Frank with any foot and ankle problems they have.
by Sheila N.
July 05, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 04, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
June 28, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
Fairly Easy
Did this provider have reasonable prices?
Yes
by Anonymous
June 27, 2011
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Map and Directions
7900 OLD BRANCH AVE STE 110, CLINTON, MD 20735