Phillip E Bernstein, DPM

Phillip E Bernstein, DPM
308 N WAYNE AVE WAYNE, PA 19087
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
February 14, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 08, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 05, 2012
Did this provider rush your appointment?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
by Anonymous
February 02, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
January 03, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
November 16, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you going to visit this provider again?
Sure
Does this provider promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
October 18, 2011
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
September 13, 2011
Are you going to visit this provider again?
Sure
Does this podiatrist use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Not Really
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
July 28, 2011
Was the waiting area spacious?
No, multiple people had to stand
Did they follow up with you after your appointment?
No, but they said they were going to!
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
July 13, 2011
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