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Mary Smoolca, DPM

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Mary Smoolca, DPM
(25 Reviews)
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406 Second Street Ithaca, NY 14850
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.234.60
December 14, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you recommend this podiatrist to others?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Would you refer this provider to a family or friend?
Yes
by Tilve Sciens xxx.xxx.60.70
November 26, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this podiatrist friendly?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.184.216
November 18, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.115.226
October 15, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.132.2
September 23, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.124.48
June 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.202.104
April 10, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 05, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
January 26, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 05, 2012
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Map and Directions
406 Second Street, Ithaca, NY 14850