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Robert A Russo, DPM

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Robert A Russo, DPM
(18 Reviews)
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2300 BUFFALO RD BLDG 900 ROCHESTER, NY 14624
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.229.115
May 28, 2012
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
March 02, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
January 19, 2012
Does this provider have helpful information available online?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
November 15, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 02, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 03, 2011
I will absolutely return. I had an very good experience, and they staff was very attentive. The level of care is outstanding. I see several doctors and feel only a few have the staff that all make you feel comfortable & cared for.
by Mary
June 07, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
April 21, 2011
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Map and Directions
2300 BUFFALO RD BLDG 900, ROCHESTER, NY 14624